FAQ
Any Query?
What products do you sell?
We offer a wide selection of over 1000 high-quality sports supports, healthcare and mobility products. Our range includes items designed for both indoor and outdoor use to improve mobility, comfort, and overall quality of life.
How can I place an order?
You can place your order easily through our online store, which is open 24/7. Simply browse our products, add them to your cart, and proceed to checkout.
Can I order by phone?
Yes. If you prefer to order over the phone or need assistance choosing the right product, our customer support team is available Monday to Friday, 0900hrs – 1700hrs. Call us and we’ll be happy to help.
Do you deliver nationwide?
Yes, we offer fast and reliable delivery across Zimbabwe. Delivery times and charges may vary depending on your location and the size of your order.
How long will delivery take?
Most orders are processed and dispatched within 24–48 hours. Delivery typically takes 2 to 5 working days depending on your location.
Can I return or exchange an item?
Yes. If you receive a faulty or incorrect item, please contact us within 7 days of delivery. We’ll arrange for a return or replacement as quickly as possible. For hygiene reasons, some products may not be returnable once opened.